Privacy Policy

How we collect, use, share, and protect your personal information.

Last updated: May 5, 2026

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how IOLIV Tech Solutions Private Limited (collectively “IOLIV, we, our, us”) collect, use, share or otherwise process your personal information through the website www.sciborg.ai and mobile applications, being controlled and operated by IOLIV Tech Solutions Private Limited (hereinafter referred to as the "Platform"). This Privacy Policy is an electronic record and is published in compliance with the terms and rules of the Information Technology Act, 2000 including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our online educational platform, including our website and mobile application (the “Platform”). By accessing or using the Platform, you agree to the practices described in this Policy.

1. Information We Collect

We collect information to provide and improve the Platform. This includes:

  • Personal Information — such as your name, email address, phone number, age, or account credentials when you register.
  • Usage Data — including pages visited, features used, time spent, and interactions within the Platform.
  • Device Information — such as IP address, browser type, operating system, device identifiers, and app version.
  • Payment Information — processed securely through third party payment processors; we do not store full credit card details.
  • User Generated Content — such as comments, assignments, messages, or uploaded files.
  • Cookies and Tracking Technologies — used to personalize your experience and analyze Platform performance.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Platform
  • Personalize your learning experience
  • Process payments and manage subscriptions
  • Communicate updates, support messages, and notifications
  • Improve content, features, and user experience
  • Ensure security, prevent fraud, and enforce our Terms
  • Comply with legal obligations

3. How We Share Your Information

We may share your information with:

  • Service Providers — such as hosting, analytics, customer support, and payment processors
  • Educational Partners — when required for course delivery or certification
  • Legal Authorities — when required by law, regulation, or legal process
  • Business Transfers — in the event of a merger, acquisition, or asset sale

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to:

  • Remember your preferences
  • Keep you logged in
  • Analyze usage patterns
  • Improve Platform performance

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

You may request deletion of your account and associated data.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

7. Children’s Privacy

The Platform is intended for users 13 years or older (or the age of digital consent in your region). We do not knowingly collect personal information from children under this age. If you believe a child has provided information, contact us immediately.

8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict or object to processing
  • Export your data
  • Withdraw consent

To exercise these rights, contact us at the email below.

9. Third Party Links

The Platform may contain links to third party websites or services. We are not responsible for their privacy practices or content. Review their policies before providing personal information.

10. International Data Transfers

If you access the Platform from outside our operating country, your information may be transferred and processed in other jurisdictions with different data protection laws.

11. Changes to This Privacy Policy

We may update this Policy periodically. Changes take effect when posted. Continued use of the Platform indicates acceptance of the updated Policy.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

  • Email:admin@sciborg.ai
  • Business Address: 25 Barabazar Main Road Chandannagore West Bengal -712136